Compliance Monitoring Officer- Full-Time

Role Overview

Join PremierPMI as a Compliance Monitoring Officer. Based in Cheltenham and North London, our site offers a modern workspace with excellent facilities, public transport access, and ample parking. We support flexible hours and hybrid working, allowing you to work from home three days a week.

Key Responsibilities:

  • Monitor customer calls, providing feedback on content and quality.
  • Coach staff to enhance compliance performance.
  • Ensure high standards and adherence to regulations.
  • Act as a compliance expert and advisor for all levels.

Requirements:

  • Call Centre background with supervisory experience preferred.
  • Excellent communication and interpersonal skills.

Benefits: Free parking, Life insurance, Referral programme, 50% Virgin gym discount

About PremierPMI: Since 1985, PremierPMI has grown to become a leading independent insurance broker with a global presence. We maintain a unique, people-first culture driven by equality, fairness, and respect. Our focus on nurturing talent ensures that our team thrives in a supportive and dynamic environment.

Job Type: Full Time
Job Location: Hybrid

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