Compliance Monitoring Officer- Full-Time
Role Overview
Join PremierPMI as a Compliance Monitoring Officer. Based in Cheltenham and North London, our site offers a modern workspace with excellent facilities, public transport access, and ample parking. We support flexible hours and hybrid working, allowing you to work from home three days a week.
Key Responsibilities:
- Monitor customer calls, providing feedback on content and quality.
- Coach staff to enhance compliance performance.
- Ensure high standards and adherence to regulations.
- Act as a compliance expert and advisor for all levels.
Requirements:
- Call Centre background with supervisory experience preferred.
- Excellent communication and interpersonal skills.
Benefits: Free parking, Life insurance, Referral programme, 50% Virgin gym discount
About PremierPMI: Since 1985, PremierPMI has grown to become a leading independent insurance broker with a global presence. We maintain a unique, people-first culture driven by equality, fairness, and respect. Our focus on nurturing talent ensures that our team thrives in a supportive and dynamic environment.
Job Type: Full Time
Job Location: Hybrid